Bella Lash Boutique has a no children policy. For the safety and comfort of your children, yourself, and our guests, we appreciate your support and understanding of our guidelines regarding having your children in the salon and spa. Please make all necessary child care arrangements prior to your visit.
We know your time is precious and we do our best to run on time, planning to arrive 5 minutes prior to the start of your service will allow us to confirm all information we have on file for you is current, and support your service beginning at the scheduled time.
Life happens. If you are running late, please call ahead. We can help you know if we will still be able to accommodate you or, if we need to, reschedule to another time. We will always do our best to see you but we have to consider the impact on our other Guests, as well.
We do everything we can to help remind our Guests of their upcoming appointments. We provide 24 hour confirmation calls in addition to text message or email reminders for Guests who have agreed to this service.
As a courtesy to other Guests and our Staff, kindly provide 24-48 hours advance notice should you need to cancel, reschedule or otherwise make changes to your appointment.
Consultations & Service Deposits
Sometimes a service consultation is the best way to ensure that you and your lash artist are speaking the same language. This better ensures your end result and ensures your appointments are booked appropriately. These consultations include a patch test in which we will apply 5-10 extensions to each eye no sensitives exist. Consultations cost $25 and this serves as a deposit towards the completion of your service. Consultation fees are redeemable for services and are non-refundable for services not received within the calendar year.
Some appointments may require a deposit at the time of booking. A flat deposit of $50 for full sets and $25 deposit for new client fills.
At Bella Lash Boutique all services are guaranteed 100%. In the instance that you are unhappy with your service, let us know within 72 hours of the date of service and we will ensure that you are re-booked with your technician. In most instances, the fix is a simple solution that may take less than an hour to resolve. We strive to limit situations like these through in-depth consultations and visual tools. It is our mission to make you feel more beautiful in all aspects of your life and your utmost satisfaction is our primary goal.